{% extends "website/staff/staff_base.html" %}
{% block staff_content %}
<section class="section">
  <div class="card">
    <div class="card-title">
      <div class="icon">🛟</div>
      <div>
        <h1 class="h1" style="margin:0">{{ page_title|default:"Support Tickets" }}</h1>
        <div class="small">Assign staff, close/reopen, export branded PDFs.</div>
      </div>
      <div style="margin-left:auto;display:flex;gap:8px;flex-wrap:wrap;align-items:center">
        <div class="tabs">
          <a class="tab" href="#" data-preset="today">Today</a>
          <a class="tab" href="#" data-preset="this_week">Week</a>
          <a class="tab" href="#" data-preset="this_month">Month</a>
        </div>
        <a class="btn btn-ghost" href="#" data-export="csv">Export CSV</a>
        <a class="btn btn-ghost" href="#" data-export="pdf">Export PDF</a>
      </div>
    </div>

    <div class="sep"></div>

    <form method="get" class="row" style="gap:10px;flex-wrap:wrap;align-items:flex-end">
      <input class="input" style="max-width:320px" type="text" name="q" value="{{ q|default:'' }}" placeholder="Search subject / name / email / public id" />

      <label class="small">Status
        <select class="input" name="status">
          <option value="">All</option>
          <option value="open" {% if status == "open" %}selected{% endif %}>Open</option>
          <option value="closed" {% if status == "closed" %}selected{% endif %}>Closed</option>
        </select>
      </label>

      <label class="small">Assigned
        <select class="input" name="assigned">
          <option value="">All</option>
          <option value="unassigned" {% if assigned == "unassigned" %}selected{% endif %}>Unassigned</option>
          {% for u in staff_users %}
            <option value="{{ u.id }}" {% if assigned == u.id|stringformat:"s" %}selected{% endif %}>{{ u.get_full_name|default:u.username }}</option>
          {% endfor %}
        </select>
      </label>

      <label class="small">From
        <input class="input" type="date" name="date_from" value="{{ date_from|default:'' }}">
      </label>

      <label class="small">To
        <input class="input" type="date" name="date_to" value="{{ date_to|default:'' }}">
      </label>

      <button class="btn" type="submit">Apply</button>
      <a class="btn btn-ghost" href="{% url 'website:staff_support_dashboard' %}">Reset</a>
    </form>

    <div class="sep"></div>

    <div class="table-wrap">
      <table class="table">
        <thead>
          <tr>
            <th><a class="sort-link" href="#" data-sort="created_at">Created <span class="sort-icon"></span></a></th>
            <th><a class="sort-link" href="#" data-sort="public_id">Ticket <span class="sort-icon"></span></a></th>
            <th><a class="sort-link" href="#" data-sort="status">Status <span class="sort-icon"></span></a></th>
            <th>Assigned</th>
            <th style="min-width:300px">Quick Actions</th>
          </tr>
        </thead>
        <tbody>
          {% for t in tickets %}
          <tr>
            <td class="small">{{ t.created_at|date:"Y-m-d H:i" }}</td>
            <td>
              <div style="font-weight:800">#{{ t.public_id }}</div>
              <div class="small">{{ t.subject|default:"(no subject)" }}</div>
            </td>
            <td><span class="pill">{{ t.status }}</span></td>
            <td class="small">{% if t.assigned_to %}{{ t.assigned_to.get_full_name|default:t.assigned_to.username }}{% else %}—{% endif %}</td>
            <td>
              <div class="row" style="gap:8px;flex-wrap:wrap">
                <a class="btn" href="{% url 'website:staff_support_ticket' t.public_id %}">Open</a>
                <form method="post" action="{% url 'website:staff_support_ticket_quick_action' t.public_id %}" style="display:flex;gap:8px;align-items:center;flex-wrap:wrap">
                  {% csrf_token %}
                  <select class="input" name="action" style="min-width:160px">
                    <option value="">— Action —</option>
                    <option value="close">Close</option>
                    <option value="reopen">Reopen</option>
                  </select>
                  <select class="input" name="assign_to" style="min-width:200px">
                    <option value="">— Assign staff —</option>
                    <option value="unassign">Unassign</option>
                    {% for u in staff_users %}
                      <option value="{{ u.id }}">{{ u.get_full_name|default:u.username }}</option>
                    {% endfor %}
                  </select>
                  <button class="btn btn-ghost" type="submit">Go</button>
                </form>
              </div>
            </td>
          </tr>
          {% empty %}
          <tr><td colspan="5" class="small">No tickets found.</td></tr>
          {% endfor %}
        </tbody>
      </table>
    </div>

    
<div class="row" style="justify-content:space-between;align-items:center;margin-top:12px;gap:10px;flex-wrap:wrap">
  <div class="small">Page {{ page_obj.number }} of {{ page_obj.paginator.num_pages }} · {{ page_obj.paginator.count }} records</div>
  <div class="row" style="gap:6px;flex-wrap:wrap">
    {% if page_obj.has_previous %}
      <a class="btn btn-ghost" href="?{% if request.GET %}{{ request.GET.urlencode|cut:'page='|cut:'&&' }}&{% endif %}page={{ page_obj.previous_page_number }}">← Prev</a>
    {% endif %}
    {% if page_obj.has_next %}
      <a class="btn btn-ghost" href="?{% if request.GET %}{{ request.GET.urlencode|cut:'page='|cut:'&&' }}&{% endif %}page={{ page_obj.next_page_number }}">Next →</a>
    {% endif %}
  </div>
</div>

  </div>
</section>
{% endblock %}